Legal documents
The full contractual framework behind TruLink, terms, policies and conduct standards for customers, providers and business partners.
Terms of Use
General terms governing access to the TruLink website, app and marketplace
Read documentPrivacy Policy
How TruLink collects, uses, shares and protects personal information
Read documentProvider Agreement
Terms for service providers, tradespeople, freelancers and independent gig workers using TruLink
Read documentCustomer Terms
Terms for customers requesting or purchasing services through TruLink connections
Read documentBusiness Partner Terms
Terms for organisations posting staffing, temporary-work, freelance or service opportunities
Read documentVerification Disclaimer
Important limitations of identity, credential and profile verification on TruLink
Read documentReview and Complaint Policy
Rules for reviews, reports, complaints, moderation and account action
Read documentRefund and Payment Policy
How direct user payments and TruLink platform charges are treated
Read documentData Protection Wording
Reusable privacy and consent clauses for TruLink forms, verification, marketing and partner agreements
Read documentProvider Code of Conduct
Minimum professional, safety and trust standards for providers on TruLink
Read document