How it works

Sorted in three simple steps.

No group chats, no anonymous listings. Just verified help, booked in minutes, you agree the price together before anything is confirmed.

1

Search a verified pro

Tell us what you need and where. Browse vetted providers with real ratings, badges and reviews.

2

Book & agree the price together

Pick a time, discuss the job in chat and agree the price directly with your pro before anything is confirmed. No surprises.

3

Get it done, then rate

Your pro shows up and does the work. Ratings go both ways, customers rate pros and pros rate customers, so the community stays trusted.

Trust & safety

What “verified” actually means.

Verification is a process, not a promise of a specific result. Here's what we check.

Identity + skills verified

Before a provider ever appears, we check who they are and confirm the trade they say they can do.

Reviews go both ways

Ratings come from completed bookings only, and they work in both directions: customers rate pros, and pros rate customers.

Clear accountability

When concerns are raised, TruLink can review the matter, request information, pause a profile, downgrade verification or remove a provider.

Support on WhatsApp

Need a change or have a question? Reach a real person the way T&T already talks.

Verification levels

Bronze, Silver & Gold verification.

Verification levels help you understand how much review has been completed for each provider, matched to the level of trust the job needs.

Bronze

Basic profile checks: profile completion, phone and email verification, service category confirmation.

Silver

Everything in Bronze, plus identity review and reference checks from previous work.

Gold

Advanced vetting with stronger supporting documents where applicable, for higher-trust services like homes, keys and business premises.

Documents submitted for verification are used only for TruLink review and are never displayed publicly. Verification reduces uncertainty but does not remove every risk.

Safe hiring

Safe hiring tips.

Verification helps, but safe habits matter too. A minute of checking keeps every job smooth.

  • Confirm the provider's TruLink profile before the visit
  • Check the provider photo and job reference
  • Do not allow unapproved helpers
  • Secure valuables and private information
  • Do not share unnecessary personal details
  • Report concerns to TruLink immediately
  • Leave a review after the job is complete

Ready to find a verified pro?

Browse verified pros