How it works

Sorted in three simple steps.

No group chats, no anonymous listings. Just verified help, booked in minutes, you agree the price together before anything is confirmed.

1

Search a verified pro

Tell us what you need and where. Browse vetted providers with real ratings, badges and reviews.

2

Book & agree the price together

Pick a time, discuss the job in chat and agree the price directly with your pro before anything is confirmed. No surprises.

3

Get it done, then rate

Your pro shows up and does the work. Ratings go both ways, customers rate pros and pros rate customers, so the community stays trusted.

Trust & safety

What “verified” actually means.

Verification is a process, not a promise of a specific result. Here's what we check.

Identity checked, levels earned

Before a provider ever appears, we check who they are against their photo ID. Some go further and earn a Bronze, Silver or Gold level, awarded by our team on documents.

Reviews go both ways

Ratings come from completed bookings only, and they work in both directions: customers rate pros, and pros rate customers.

Clear accountability

When concerns are raised, TruLink can review the matter, request information, pause a profile or remove a provider.

Support on WhatsApp

Need a change or have a question? Reach a real person the way T&T already talks.

HOME ENTRY APPROVED

Home Access & Verification

Every TruLink professional passes an identity check before they reach you, and many go on to earn a Bronze, Silver or Gold verification level. Providers with the Home Entry Approved badge went further for working inside homes: a valid character certificate, two references our team can call, and a signed Home Access Policy. Your home is your safest place. We keep it that way.

Plans and verification levels

Plans buy visibility. Levels are earned.

Bronze, Silver and Gold name two different things on TruLink. The membership plan a provider pays for sets how visible they are and which tools they get. The verification level is awarded by our team after reviewing documents, and it cannot be bought.

Bronze

TT$25 a month. A verified profile in the directory, and booking requests from customers near you.

Silver

TT$50 a month. Everything in Bronze, plus priority placement in search results and invoicing tools, VAT or lump sum.

Gold

TT$75 a month. Everything in Silver, plus featured placement, dedicated account support and business statements.

Verification levels

Every provider passes an identity check before they appear in the directory. On top of that, a provider can send more documents and earn a level. Our team reviews each document by hand before awarding one, and no plan includes a level.

Bronze · Identity Verified

Confirms who the provider is. Our team has reviewed the provider's photo ID.

Silver · Address & Experience Verified

Confirms address and relevant experience. Everything in Bronze, plus a proof of address, evidence of experience and a reference we can call.

Gold · Professionally Verified

Confirms stronger professional credentials. Everything in Silver, plus a trade qualification or certificate and a second reference.

Home Entry Approved is a separate add-on, open to Silver and Gold providers only. It needs a valid certificate of character, two references and the signed Home Access Policy, and our team decides on each request. A Silver or Gold level does not include it.

What customers see: the verification badges on a provider's profile, never the documents themselves. Documents submitted for verification are used only for TruLink review. Verification is not one-and-done either: TruLink can re-check, suspend or remove a profile if something changes. It reduces uncertainty but does not remove every risk, so read the reviews and use the safe hiring tips below whatever level a provider holds.

Safe hiring

Safe hiring tips.

Verification helps, but safe habits matter too. A minute of checking keeps every job smooth.

  • Confirm the provider's TruLink profile before the visit
  • Check the provider photo and job reference
  • Do not allow unapproved helpers
  • Secure valuables and private information
  • Do not share unnecessary personal details
  • Report concerns to TruLink immediately
  • Leave a review after the job is complete

Something went wrong on a job? Report a problem and the TruLink team will follow up.

Ready to find a verified pro?

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